Create new incident

post

https://app.investglass.com/api/v1/incidents

Query Params

access_token

string

required

(Required) Access token generated from user's profile

Body Params

status

string

required

Defaults to open

Status: open, closed, customer_pending, working_on_progress

name

string

required

Defaults to Incident Name

incident_type_id

integer

required

category

string

required

Defaults to Member

Category: Member, Queue, Sub Group

priority

string

required

Defaults to emergency

Priority: emergency, serious_impact, minor_impact, standard

queue_id

array of integers

Optional

queue_id

user_ids

array of integers

Assign member

user_ids

sub_group_id

array of integers

Optional

sub_group_id

channel

string

Incident Type

client_ids

array of integers

Optional

client_ids

account_ids

array of integers

Optional

account_ids

relation_ids

array of integers

Optional

relation_ids

contract_ids

array of integers

Optional

contract_ids

campaign_ids

array of integers

Optional

campaign_ids

invoice_ids

array of integers

Optional

invoice_ids

description

string

Description

Response

200

Language

URL

Response

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