Unlock Contact or Member
Locking a contact or a member will appear when too many login access attempts fail. To unlock the record access to InvestGlass member or client portal you must be a "MASTER ADMIN". If you are not a master admin then please talk to your company master admin.
Next step
Click on the contact or member
Click on Action
Click on unlock
Next step
Click on the contact or member
Click on Action
Click on unlock
Updated on: 14/03/2024